Returns & Exchanges

At Shop All, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase isn't a perfect fit, our streamlined process ensures a quick and easy resolution.

Return Process

  • 1.
    Initiate Your Request

    Log into your Shop All account and visit the 'Order History' section to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging, ensuring all labels and tags are attached and the products are in unused condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Deliver your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.