Returns & Exchanges
At Shop All, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase isn't a perfect fit, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Log into your Shop All account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all labels and tags are attached and the products are in unused condition.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Deliver your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.